Before signing up for any service, please read through all of Salty-Bins® Terms and Conditions. These are in place to help us provide the best trash bin cleaning service in Wilmington, Carolina Beach, Kure Beach, Wrightsville Beach.
- Service Address must be in one of the following zip codes: 28401, 28403, 28405, 28409, 28411, 28412, 28428, 28449, 28480
- All cleanings are scheduled the SAME DAY your trash and recycling are normally picked up.
- Bins must be curbside and empty in order to clean. Refrain from placing any trash in the bins until after we have cleaned them. This is why we come the same day your trash/recycling are collected.
- "Additional Bins" must be cleaned at the same time as the first bin. Trash and recycling are collected at different times of the day, that's okay! If collection DAYS are different, you must sign-up each bin for separate services.
- Bins MUST have original Salty-Bins® Tag in order to perform recurring service. Tag is placed on your first visit and may not be removed or tampered with - you are responsible for reporting any issues/changes with bins or tags Salty-Bins®.
- NO BIN SWAPPING. NO TAG SWAPPING. No exceptions. Any customer that swaps bins or tags will immediately be terminated and be ineligible to retain any services from Salty Bins LLC or its affiliates indefinitely.
- ONE TIME cleanings: scheduled ONLY for one (1) visit and one (1) payment. No recurring visits or payments will be scheduled.
- EVERY 4 WEEKS: scheduled on a four (4) week recurring basis. This is true for cleaning AND billing. AUTOMATICALLY PAUSED DECEMBER - FEBRUARY.
- EVERY 12 WEEKS: scheduled on a twelve (12) week recurring basis. This is true for cleaning AND billing. AUTOMATICALLY PAUSED DECEMBER - FEBRUARY.
- Recurring services will auto-renew until cancelled. Services can be cancelled at any time, but a Cancellation Fee (see below) may apply if cancelled within 12 months.
- EMPTY BINS: After trash/recycling is collected refrain from putting any waste into the bins. Bins that are not empty cannot be cleaned and will be considered a Skipped Service. This includes pet waste, fast food bags/wrappers, etc.
- SKIPPED SERVICES are not eligible for refund or credited to the account. Services may be rescheduled for an additional fee - based on location and availability.
- CANCELLATION FEE: Service can be cancelled any time, but a Cancellation Fee may apply. By signing up, you acknowledge that Salty-Bins may charge up to the cost of a One Time Clean (for applicable number of bins) if service is cancelled within 12 months. This is in place solely to prevent misuse of our pricing structure and payment plans to obtain a lower cost service.
- Completed services are non-refundable. If you are dissatisfied for any reason, please contact us directly via phone or email so we can correct the issue.